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New account opening

022-25015100


8:30am to 12am

Monday to Friday

Call and Trade

+919987399633


8:30am to 3:30pm

Monday to Friday

Support

022-25015100


8.30 am to 5.30 pm

For any support support@thincredblu.com

Corporate office

709 & 712, Surya House, Opp. R.N. Gandhi School,Near Vidyavihar Station (East), Mumbai - 400077.

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Key Managerial Persons

Sr.no. Name of the Individual Designation Contact No. Email Id
1. Mr. Gaurav udani Director 8591112522 ceo@thincredblu.com
2. Mr. Sandeep kukreja Director 8591122405 sandeep@thincredblu.com
3. Mr. Sandeep Kukreja Compliance Officer 8591122405 thincredblu.compliance@gmail.com

Step by Step Procedure

A) Account Opening Procedure

B) Procedure for filing a complaint

C) Procedure for finding out status of the complaint

All Service related queries will be resolved within 2 days & other queries will be resolved within 3 to 30 days. Escalation Matrix should be followed to get updated status.

Details of Authoirsed Persons

1) List of Authorised Persons (AP)

2) List of Authorised Persons (AP) Cancelled by Members on Account of Disciplinary Reasons

r.no. Authorised Person's Name Status Date Authorised Person Cancellation Details Reason
1 No Such Instance - - -

Details of Client Bank Accounts

"Investors are requested to note that Stock broker (Thincredblu Securities Pvt Ltd ) is permitted to receive money from investor through designated bank accounts only named as Up streaming Client Nodal Bank Account (USCNBA). Stock broker (Thincredblu Securities Pvt Ltd) is also required to disclose these USCNB accounts to Stock Exchange. Hence, you are requested to use following USCNB accounts only for the purpose of dealings in your trading account with us. The details of these USCNB accounts are also displayed by Stock Exchanges on their website under “Know/ Locate your Stock Broker."

Client should use the below mentioned upstreaming client bank account of Thincredblu Securities Pvt Ltd only for Fund pay in.

Name of Bank Account Name of Bank BRANCH A/c no. IFSC CODE
Thincreblu Securities Pvt Ltd - USCNB A/c HDFC Bank Ltd Fort 00600340070050 HDFC0000060
Thincreblu Securities Pvt Ltd - Client A/c ICICI Bank Ltd Fort 000405105111 ICIC0000004
Thincreblu Securities Pvt Ltd - Client A/c Yes Bank Ltd Ghatkopar 021363300004810 YESB0000213
Thincreblu Securities Pvt Ltd - Client A/c Au Small Finance Bank Ltd Thane 2121234836005041 AUBL0002348
Thincreblu Securities Pvt Ltd - Client A/c IDFC First Bank BKC, Kurla 10098641979 IDFB0040101

Please note that

COMPLAINT REDRESSAL ESCALATION MATRIX

Details of Contact Person Address Contact no. Email id Working Hours
Customer Care Mr. Vivek Shinde 709 Surya House, 7th Floor, Rajawadi lane, VidyaVihar East, Mumbai 400077 +91 9987399633 support@thincredblu.com All trading days 9.00am to 6.00pm
Head of Customer care Ms Namrata Vishpara 709 Surya House, 7th Floor, Rajawadi lane, VidyaVihar East, Mumbai 400077 +91 9987947479 contact@thincredblu.com All trading days 9.00am to 6.00pm
Compliance Officer Mr. Sandeep Kukreja 709 Surya House, 7th Floor, Rajawadi lane, VidyaVihar East, Mumbai 400077 +91 8591122405 thincredblu.compliance@gmail.com All trading days 9.00am to 6.00pm
CEO Mr. Gaurav Udani 709 Surya House, 7th Floor, Rajawadi lane, VidyaVihar East, Mumbai 400077 +91 8591112522 ceo@thincredblu.com All trading days 9.00am to 6.00pm

In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:

SEBI

NSE

BSE

MCX

CDSL

NSDL

Note: Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.